Celo Blog

Jul 20, 2023

Communicating With Patients Via Messaging Apps

In today's fast-paced digital era, the healthcare industry is constantly evolving to meet the needs of both patients and providers. New technology advancements have transformed how healthcare professionals interact with patients.

Jun 22, 2023

Combating caregiver burnout: how messaging apps can contribute to staff satisfaction and retention

In the demanding field of caregiving, where compassion and dedication are essential, caregiver burnout has become an all-too-common issue. Recognizing the importance of this issue, healthcare organizations are exploring innovative solutions. In this blog, we explore how messaging apps can help...

May 24, 2023

How messaging apps are replacing pagers for healthcare teams

Pagers have been a prominent healthcare communication tool for decades, but with the rapid advancement of technology, the healthcare industry is increasingly embracing modern communication methods. Pagers, the once-go-to device for care providers, are swiftly being ditched for other alternatives.

Apr 12, 2023

5 avoidable mistakes that are hindering your patient relationships

In a healthcare organization, everything revolves around caring for others. The success of your entire operation depends on it, although many organizations are cutting corners. In this blog, we'll discuss the most common mistakes caregivers make when it comes to fostering trust with their most...

Mar 23, 2023

Chat features that enhance trust and reliability for healthcare teams

However big or small, a miscommunication between healthcare professionals may have disastrous consequences. Whether you're exchanging PHI (patient health information) or simply discussing schedule changes, it's important to message the right person at the right time.

Mar 06, 2023

Is WhatsApp HIPAA-compliant?

Recent data shows that WhatsApp has over 2.24 billion monthly active users worldwide. 79.6 million in the USA, expected to reach 85.8 million by the end of 2023. In this blog, we share why WhatsApp and other consumer tools are not HIPAA-compliant.

Feb 06, 2023

Improve employee satisfaction with communication technology

Just like any organization, a healthcare company is a sum of its parts. No organization would be able to run smoothly without dedicated employees working around the clock to make a difference.

Jan 17, 2023

A warm welcome to our Celo Interns!

We are excited to share that 3 Software Engineering interns have joined our Celo team as part of the Microsoft Student Accelerator Programme (MSA).

Jan 10, 2023

Elevate your homecare communication in 2023

In 2023, secure homecare communication will become increasingly important. Home care executives face pressure to deliver high-quality healthcare services in a rapidly changing digital environment.

Aug 23, 2022

3 tips to keep staff satisfied and engaged

A happy and engaged workforce is crucial for your healthcare organization’s success and patient satisfaction. Studies show that “strong relationship exists between employee satisfaction and patients' perceptions of the quality of their care, measured in terms of their intent to return and to...